Below are answers to the questions we get most often from importers, wholesalers, hotel & resort project buyers, and interior designers sourcing teak garden furniture from Indonesia. If you don’t find what you’re looking for, feel free to contact us directly.
Our MOQ is typically one 20ft or 40ft container per order, mixed items are welcome as long as the container is filled efficiently. For first-time buyers or sample orders, smaller trial quantities can be discussed — get in touch with your target volume and we’ll advise the best container mix.
Standard lead time is 45–60 days from deposit confirmation and final design approval, depending on order size and finishing options. Custom/OEM projects and large hospitality orders may take longer — we’ll confirm an exact schedule once your order specification is finalized.
We typically work with a 30–50% deposit (T/T bank transfer) to start production, with the balance paid before shipment against the Bill of Lading. Payment terms can be adjusted for established partners and larger repeat orders.
Yes, samples are free of charge. Packing, local handling, and shipping cost for the sample are the buyer’s responsibility, on EXW (Ex Works) terms.
Yes, SVLK certified.
We supply two grades: Premium (pure heartwood, no sapwood, our top grade) and Grade C Treated (a specific coating applied so its colour closely resembles Premium at a more accessible price). See our full grade guide for details, or ask us for photos of each grade before you order.
Yes, custom and OEM/private label production is one of our core services, from adapting your own designs to full private branding for hospitality and retail clients. See our Custom & Projects page for examples, or send us your drawings/specifications for a quote.
We handle export documentation and container loading from our factory in Jepara to your nearest port, working with freight forwarders experienced in furniture exports to the USA, Australia, UK, Germany, and Eastern Europe. We provide loading photos and shipping documents (B/L, packing list, certificate of origin, SVLK documents) for every shipment.
Every order is packed and wrapped to export standards to minimize transit damage, and we document the loading process on video. In the rare case of transit damage, contact us with photos upon arrival and we’ll work with you on a replacement part, credit, or resolution depending on the situation.
Absolutely. Our factory in Jepara, Central Java is open to buyer visits by appointment — many of our long-term partners visit before or during their first order to check production quality directly. Contact us in advance so we can prepare your visit and product walkthrough.
Yes, our sales team communicates in English via email, WhatsApp, and video call, and we’re used to working across time zones with buyers in the US, Australia, UK, Germany, and Eastern Europe.
Send us your product list, target quantities, and destination country via our Contact Us page or WhatsApp. We’ll reply with a quotation, lead time, and container recommendation within 1–2 business days.
We are a quality teak furniture manufacturing company in Indonesia. We specialize in producing high-quality teak furniture for the hospitality, residential, and commercial markets. We are committed to providing our customers with the best products and services and to becoming the best teak furniture manufacturer in Indonesia.